Behavioral Health
Every year, almost 3,000 adults living with serious mental illness, addiction or a chronic health condition receive help through MCFI Behavioral Health. We offer all the services needed – from outpatient clinical services to supportive case management and housing – to aid in treatment and recovery.
We accept all insurances including Medicaid and Medicare. If you do not have insurance, we offer a sliding scale fee based on your income and family size. No one will be denied services regardless of insurance status or ability to pay.
Program funding is in partnership with Milwaukee County DHHS.
Behavioral Health
MCFI Behavioral Health provides comprehensive team-based care. We offer behavioral health care, rehabilitation and support services.
It also provides evidence-based peer support services and uses a trauma-informed approach, which understands, recognizes and responds to the effect of all types of trauma.
Who We Serve
Our mental health services are aimed at adults in need of behavioral health care assistance.
SLIDING FEE SCHEDULE
SLIDING FEE SCALE APPLICATION FORM
What We Offer
- Assertive Community Treatment (ACT), an intense and highly integrated approach for community mental health, serving people whose symptoms of mental illness result in severe functional difficulties that interfere with their ability to achieve personally meaningful recovery goals in several major areas of life: working, having friends, living independently and medication management.
- Crisis Resource Centers (CRCs), community based psychiatric crisis-intervention programs that provide recovery-focused assessment, stabilization, psychosocial groups and peer support. The CRCs are an innovative, highly personalized response to people experiencing a crisis precipitated by mental illness, substance abuse or the challenges of living in hard economic times. The CRCs are a 24/7 community-based alternative to an emergency room or inpatient hospitalization.
- Community-Based Residential Facilities (CBRFs) provide affordable housing for people living with mental illness with intensive, round-the-clock services; supported apartments, which offer support services on a less-intensive basis than for residents in CBRFs; and independent apartments.
- Case management that includes assessment, service-plan development, linkage to community supports (care coordination), advocacy, monitoring and follow-up, and crisis-assistance planning for people with chronic mental illness and or substance abuse who are working toward recovery.
- Counseling and addiction treatment that provides evidenced-based interventions for adults with severe mental illness. We provide: individual and group psychotherapy, injection-clinic services, nursing services, psychiatry services, psychological testing, and treatment for adolescents experiencing their first episode of illness.
- Medication management from our on-site pharmacy that assesses medication regimens, understands contraindications, reviews lab work, consults with physicians, and coordinates the appropriate pharmacy interventions.
- Benefit advocacy that helps people who are homeless or uninsured obtain health-care coverage. The type of coverage is dependent on the person’s current economic level. Insurances include: Medicaid, Medicare, HMO, Badger Care and Market Place.
Contact Info & Locations
If you are experiencing a mental health emergency outside of business hours, please call Milwaukee County’s Crisis Line at (414) 257-7222.
Office Hours
Monday through Friday: 7:30 a.m.-4:30 p.m.
Phone: 414-476-9675
Fax: 414-755-1834
Office Locations
2020 W. Wells St., Milwaukee, WI 53233
Crisis Resource Center-South
2057 S. 14th St., Milwaukee, WI 53204
Crisis Resource Center-West
5566 N. 69th St. Milwaukee, WI 53218
Crisis Resource Center Waukesha County
Children's Behavioral Health
MCFI Children’s Behavioral Health, a part of MCFI’s Behavioral Health program, aims to assist children (ages birth to 12) and families struggling with mental health concerns, behavioral challenges, traumatic experiences, and parenting.
Who We Serve
Children ages birth to 12.
What We Offer
Therapy and counseling for children experiencing a mental health challenge, crisis or trauma.
Contact Info & Locations
Office Hours
Monday through Friday: 7:30 a.m.-4:30 p.m.
Phone: 414-476-9675
Fax: 414-755-1834
Office Location
CBRF Training and Education
CFI provides training for community-based residential facility (CBRF) certifications led by state-certified instructors. Classes are open to anyone in the community interested in CBRF training as well as employers who require training for their employees.
Available Courses
Fire Safety (minimum 3.5 hours): This standardized training material is the only material approved by the Department of Health Services to meet DHS 83 requirements, and includes: understand the nature of fire, recognize fire hazards, learn about early warning systems, understand the use of fire extinguishers, focus on the evacuation needs of residents, follow the CBRF emergency and disaster plan, and respond well in an emergency.
First Aid and Procedures to Alleviate Choking (minimum 4 hours): This standardized training material is the only material approved by the Department of Health Services to meet DHS 83 requirements, and includes: know your role as an assisted living employee in an emergency, be able to provide basic first aid in emergencies until help arrives, understand how to and be able to alleviate choking, identify different types of emergencies and how to respond, and learn basic prevention methods to avoid emergency situations.
Medication Administration (minimum 14 hours): This standardized training material is the only material approved by the Department of Health Services to meet DHS 83 requirements, and includes: resident rights, facility policies and procedures, delegated procedures, medication management, medical terms and abbreviations, medication packaging, labeling and storage, types of medications, and medication administration.
Standard Precautions (minimum 2 hours): This standardized training material is the only material approved by the Department of Health Services to meet DHS 83 requirements, and includes: participants will understand how infectious agents are spread from person to person (chain of infection); participants will understand how standard precautions prevent the transmission of infectious agents; participants will know how to use standard precautions to break the chain of infection in a CBRF.
Class Schedule
Fire Safety
- June 3, 8 a.m.-11:30 a.m.
- June 17, 8 a.m.-11:30 a.m.
- June 30, 8 a.m.-11:30 a.m.
- July 15, 8 a.m.-11:30 a.m.
- July 29, 8 a.m.-11:30 a.m.
First Aid and Procedures to Alleviate Choking
- June 6, 8 a.m.-12:30 p.m.
- June 20, 8 a.m.-12:30 p.m.
- July 3, 8 a.m.-12:30 p.m.
- July 18, 8 a.m.-12:30 p.m.
Medication Administration – Part 1 & 2
- June 4 & 5, 8 a.m.-4 p.m.
- June 18 & 19, 8 a.m.-4 p.m.
- July 1 & 2, 8 a.m.-4 p.m.
- July 16 & 17, 8 a.m.-4 p.m.
- July 30 & 31, 8 a.m.-4 p.m.
Standard Precautions
- June 6, 1:30-3:30 p.m.
- June 20, 1:30-3:30 p.m.
- July 3, 1:30-3:30 p.m.
- July 18, 1:30-3:30 p.m.
Register for Training
Complete the form below to register for CBRF training
Who We Serve
Adults interested in becoming certified to work in a CBRF and employers interested in staff training.
What We Offer
Top-quality CBRF training for those who want opportunities to work in this fast-growing field.
Contact Info & Location
Office Hours
Monday through Friday: 7:30 a.m.-4:30 p.m.
Phone: 414-459-3026
Fax: 414-476-9615
Email: CBRFTraining@mcfihope.org
Address